FCTWB logo

No 7/9 Orlu Street

Area 3 Garki, Abuja FCT

Customer Hotline

+234 805 971 0600

Send Mail

info@fctwb.gov.ng

Frequently Asked Questions (FAQs)

A: To report a water-related emergency, please call our 24/7 emergency hotline at +234 805 971 0600.

A: You can pay your water bill through our online payment portal, at designated payment centers, or through our mobile app.

A: Yes, we ensure that the water we supply is treated to meet high safety standards and is safe for drinking.

A: Yes, you can request a new water connection by contacting our customer support. We will guide you through the process.

A: If you experience low water pressure, please contact our customer support, and we will investigate and resolve the issue promptly.

A: We conduct regular water quality testing to ensure compliance with safety standards. Our water undergoes rigorous analysis and treatment.

A: We have special programs and discounts available for eligible low-income households. Contact us to learn more about these options.

A: Yes, you can request our water tanker service for special events or during emergencies. Please contact us in advance to make arrangements.

A: We are committed to sustainable water resource management, which includes reducing water wastage and promoting efficient water use.

A: We welcome community engagement and partnerships. Please reach out to us through our contact information to discuss collaboration on projects that benefit the community.

Apply for Water Meter

APPLY ONLINE BELOW OR CLICK HERE TO DOWNLOAD & PRINT FORM

Click the remita logo below to generate your remita ID make payment for your meter

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Report a Leak

Is there a pipe leakage in your neighborhood? Submit a report so we can fix it ASAP. Our engineers are always on standby

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